Austurland is an electronic course that is suitable for everyone who receives tourists in Austurland. The characteristics of society and nature are discussed and the main places of rest, cultural festivals and possibilities for recreation are told.
Quality in providing information is an electronic course suitable for those who have direct contact with tourists in the East.
Reception of guests is an electronic course that is suitable for everyone who receives tourists in the East. The course covers the concept of hospitality and professionalism in welcoming guests.
Explore the difference in scheduling between different nationalities, giving negative feedback, communication etc., based on research.
Short lectures, emphasis on interactive discussions, shown videos on service communication and diverse creative methods.
How can you create a memorable experience of events and services?
Research, data and artificial intelligence used to improve operations, services and results.
Basics regarding service as a key success factor in business operations.
Discussed the practical aspects of human resource management - opportunities and challenges.
Emphasis on profitability and methods for responsible management of funds and project management.
A closer look at the mindset of the salesperson and tools that can be used in the job.
Go over the main terms and basics with an emphasis on creating a project plan.
A variety of courses at MSS's business department that can be used in tourism.
Courses, customized for companies or mixed groups from various branches of the food industry.
Discussed the main aspects of human resource management from hiring employees to retirement.
Interchangeable courses at levels 1 - 4 as well as remote courses.
Study path for adults of foreign origin who are illiterate or poorly literate in Latin script.
The course covers communication and services, the use of diverse methods of communicating information, such as through communication media and e-mail. Company reputation and customer trust are also discussed.
A course run by NTV and Mímis, which is especially suitable for those interested in working in business, sales and marketing and for those who want to start their own business.
The course is very practical and suitable for all those who want to develop themselves in the human resource management role, whether they are middle managers or otherwise.
Short lectures, emphasis on interactive discussions, shown videos on service communication and diverse creative methods to engage participants.
