Employee onboarding

Well-trained and informed staff is the key to successful collaboration and good service. Here you will find educational material for tourism staff.

For managers

Employee onboarding process and support material
Employee onboarding

Cleaning

A clean environment promotes a sense of safety, trust in the company and customer satisfaction.
Employee onboarding

Table service

Providing professional service is important for a positive guest experience and restaurant reputation.
Employee onboarding

Communication and hospitality

Front-line employees are the face of the company and play an important role in creating a positive customer experience.
Employee onboarding

Safety

It is important for employees to be familiar with safety issues.
Employee onboarding

Food and drinks

Food and drinks are a big part of people's travel experience. Proper handling and preparation is essential.

In collaboration with

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The Business Education Center hosts the Tourism Skills Center

Ministry of Culture and Trade funds the project

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