The course will cover the main concepts in meteorology and weather forecasts, participants will be instructed in reading and interpreting weather forecasts.
The course covers communication and services, the use of diverse methods of communicating information, such as through communication media and e-mail. Company reputation and customer trust are also discussed.
The sales, marketing and operations course at NTV and Mímis Lifelong Learning is especially suitable for those who are interested in working in business, sales and marketing and for those who want to start their own business.
The course is very practical and suitable for all those who want to develop themselves in the human resource management role, whether they are middle managers or otherwise.
The course Difficult customers deals with key aspects of disarming difficult and dissatisfied customers. Lectures are short, emphasis is placed on interactive discussions, videos are shown on service communication and a variety of creative methods to mobilize participants.
The Open University of RU and the prestigious Cézar Ritz Colleges in Switzerland prepare students for international management positions in the hotel and restaurant sector.
The goal of Quality of Service - Competitive advantage and success is to give company executives the opportunity to access accessible and practical material on service quality.