Tourism courses

Educators all over the country are ready to help your business succeed. Here you can find various practical courses within your field. Further information from the relevant educators.

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Do you have a course in tourism? You can advertise here.
ManagementService

The course Difficult customers deals with key aspects of disarming difficult and dissatisfied customers. Lectures are short, emphasis is placed on interactive discussions, videos are shown on service communication and a variety of creative methods to mobilize participants.

Guidance

The program is suitable for all those who want to prepare for the job of a guide in Iceland - no basic education required.

Travel and entertainmentGuidanceNature and wildlife

The guidance course is tailored to those who want to prepare for the work of a guide in Iceland.

ManagementService

Tourism 1 is intended for those who work or intend to work in tourism and want to strengthen their skills in the field of services, communication and skills.

ManagementService

Ferðaþjónusta 2 is an advanced course from Ferðaþjónustu 1 where you delve deeper into individual aspects that are useful in jobs within tourism in Iceland.

GuidanceService

Icelandic language course for beginners and advanced. Competence levels from 1-5. Possibility to get a status assessment before the course starts.

ManagementService

The Open University of RU and the prestigious Cézar Ritz Colleges in Switzerland prepare students for international management positions in the hotel and restaurant sector.

MarketingManagement

Through this comprehensive study, participants gain knowledge in accessing and working with data, the basics of programming and project management.

MarketingManagement

The APME project management course improves participants' organization and project management, and becomes better equipped to make difficult decisions.

Management

By completing the PMD program, managers have greatly enhanced their professional knowledge and increased their skills, initiative and confidence.

ManagementService

The goal of Quality of Service - Competitive advantage and success is to give company executives the opportunity to access accessible and practical material on service quality.

MarketingService

Targeted measurements of service, customer satisfaction, employee turnover, complaints and compliments show that education is profitable.

ManagementService

Measurements of service per person and online are compared.

Management

This innovation has now spread to Iceland to train communication skills in services with so-called virtual reality technology.

Management

Email is an important business communication tool. I have therefore compiled some "tips" that could save you time and increase productivity.

Service

When an employee answers the phone, he is the company's spokesperson and must provide a genuine service.

Service

Wordless communication is the largest part of our communication with others and has a major impact on how customers value the quality of service

MarketingManagement

NPS is an international measure of service management based on the likelihood of individuals recommending or denigrating companies.

TungumalService

Do you find us, Icelanders, rude? Well, we may appear to be when speaking a foreign language?

MarketingService

When a company exceeds expectations, it contributes to loyalty which leads to better results and growth of the company.

Service

Is it a matter of shyness, initiative or prejudice to find out who can protect the needs of visitors from different countries?

ManagementService

How to use Walt Disney Lessons from the Mouse to formulate a service policy

MarketingService

It is important to realize that tourists are giving us valuable information when they try to complain.

ManagementService

Various ways to disarm difficult customers and let them go smiling out the door are discussed.

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The Business Education Center hosts the Tourism Skills Center

Ministry of Culture and Trade funds the project

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