Employee Onboarding

When new members of staff receive targeted training, they are more likely to adapt to their role enabling them to provide guests with excellent service. Information and instructional material for on-site training and support used when facilitating onboarding of new staff, can be found here.

For managers

Employee onboarding process and support material
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Housekeeping

A clean environment promotes a sense of safety, trust in the company and customer satisfaction.
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Food & Drink

Providing professional service is important for a positive guest experience and restaurant reputation.
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Communication and hospitality

Front-line employees are the face of the company and play an important role in creating a positive customer experience.
Fire

Safety

It is important for employees to be familiar with safety issues.

In collaboration with

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