Tourism Skill Center

New internal website opened

The tourism competence center has opened a new internal website that is open to everyone free of charge

Good safety culture

Managers play an important role in shaping workplace safety culture. Find out 6 ways to promote a good safety culture in tourism companies.

Guidelines for proper waste management

Changes to the law in waste matters came into effect in 2023, where fees for incorrect waste handling began to be collected. Correct classification is therefore profitable for the business, meets customer expectations and the companies demonstrate social responsibility in their actions.

New internal web for tourism companies

The Tourism Competence Center has launched a new internal website that managers can use free of charge to prepare different documents, policies, checklists and manuals.

Goodtoknow.is

Goodtoknow.is is a website with information and instructions for frontline staff in the tourism sector, useful for supporting staff with providing reliable and helpful information for guests.

About the Tourism Skill Center

The Tourism Skills Center creates educational and support material for managers and staff in the tourism industry with the aim of promoting skills and quality in the industry. Our service is free of charge for companies and employees.

Educational material

Various tools for managers and staff to improve competence and quality.

Support material

Tools that facilitate recruitment and training needs analysis.

Studies and courses

Overview of studies and courses for managers and staff in the tourism industry.

Events

An overview of upcoming and prior events.

"I have learned a lot and can use a lot of the material available on höfni.is for our team here at Hotel Holt"

Daniela Renis, hotel manager at Hotel Holt

Practical tools for the tourism industry

Goodtoknow.is

Employee onboarding for managers

International hiring process

Vocabulary lists

Vocational training with situational cases

News

Preparing for successful job interviews

4. sep 2024

Stefanía Hildur Ásmundsdóttir frá Hagvangi kom í viðtalsþáttinn „Í stuttu máli“ til að fara stuttlega yfir hvað stjórnendum í ferðaþjónustu ber að hafa í huga við undirbúning atvinnuviðtala. Meðal annars kom fram að mikilvægt sé að: Við eigum öll til að vera hlutdrægin og því er mikilvægt stjórnendur sem taka viðtöl séu meðvitaðir um það,...

Just talk - a tool that supports learning Icelandic

22 Aug 2024

What expectations does Generation Z have for managers?

13 Aug 2024

"If it weren't for targeted education, we simply wouldn't be competitive."

Geir Kristinn Aðalsteinsson, human resources manager at Höldur

Ability TV

Do you want to know more about our tools and hear experiences from the tourism industry? Here you can find various videos about education, training and recruitment.